Secure Checkout
Payment Methods
Ji Ni Dai accepts the payment methods shown at checkout. All prices are in U.S. dollars. Payment is processed by PCI-compliant providers; we do not store full card numbers on our servers.
Credit and debit cards
We accept Visa, Mastercard, American Express and Discover. Your card is charged when the order is placed. For made-to-order pieces, the charge may be authorized at checkout and captured when production is scheduled. If your card is declined, the order will not be confirmed; contact your bank or try another method.
Digital wallets
Apple Pay, Google Pay and Shop Pay may be available depending on your device and region. These services use their own authentication and privacy terms. The billing and shipping details stored in your wallet may be shared with us to fulfill the order.
PayPal
PayPal is available at checkout. You will be redirected to PayPal to approve the payment and then returned to our site. PayPal’s buyer protection and account terms apply in addition to our policies.
Financing
When financing is offered, it is provided by a third-party lender and is subject to credit approval. The lender’s terms, rates and fees apply. We do not make credit decisions and do not receive your full credit application.
Sales tax
We collect sales tax where required by law based on the shipping address. Tax is calculated at checkout before payment. If you are tax-exempt, contact info@jinidai.com before ordering with your exemption certificate; we cannot refund tax after an order has been placed and reported unless required by law.
Security
Our site uses HTTPS encryption. Payment details are submitted directly to our payment processors. We never ask for your password, full card number or security code by email, text or phone. If you receive a suspicious request, forward it to info@jinidai.com and do not respond.
Authorization holds
Your bank may place a temporary authorization hold when you place an order. The hold is typically released within 3–5 business days if the order is canceled, though timing depends on your bank. Authorization holds are not charges.
Refunds and chargebacks
Refunds are issued to the original payment method. Bank posting times vary. If you have a concern about a charge, please contact us first at info@jinidai.com so we can review the order. If you initiate a chargeback, we may provide the payment provider with order, delivery and communication records. We reserve the right to dispute chargebacks we believe are invalid.
Fraud prevention
Orders may be held for verification if our payment provider flags them. We may ask for additional information, such as billing details or a phone call. We will not ask for sensitive card data by email. Orders that cannot be verified may be canceled and refunded.
Contact
Email address
Address
11511 Washington Blvd, Whittier, CA 90606
Phone
Service hours
Mon – Fri, 9:00 AM – 6:00 PM (PT)